A message regarding COVID-19

March 13 - September 30, 2020

Dear Guests of The City of Lougheed,

We are open and welcome you to visit. Your safety is our top priority and in light of the current COVID-19 outbreak we have added the following precautionary measures in addition to regular daily cleaning within all of our buildings: 

  • Reduced core hours of 11:00 am – 6:00 pm daily.  As some of our retailers will choose to operate outside of these hours please connect with individual retailers directly. Although our core operating hours have been modified, access to the Centre will remain unchanged. These hours will remain in place until September 30, 2020 and we will advise at that time if this change will be extended.
  • The placement of hand sanitizer at all entrances.
  • Doors will be propped open when possible to allow for touchless entry.
  • Increased cleaning frequency, particularly of high touch areas.
  • A deep clean and full sanitization of all common areas overnight each evening. 
  • The temporary closure of our Children’s Play Area.
  • The temporary closure of our Family Lounge.
  • Pausing of guest services including complimentary kiddie stroller rentals, coat check and gift wrap.
  • All programming and events have been postponed until further notice.
  • Eateries service will be take-out only.

With these increased precautionary measures in place within our properties, we are asking the following of our guests:

  • If you are feeling unwell, please do not enter the centre
  • Be kind and maintain a physical distance of minimum 2 meters
  • Keep to your right
  • Sanitize and wash your hands frequently
  • Shop efficiently and only handle what you plan on purchasing.

The City of Lougheed will continue to stay up-to-date on the latest information and recommendations from the Fraser Health Authority, the BC Centre for Disease Control and the Public Health Agency of Canada. Thank you for ensuring the continued safety of The City of Lougheed community.

Individual retailers may have decided to temporarily close until further notice. The following retailers currently remain open. Please connect with individual retailers directly for their store hours.