Events
Guest Services Schedule Changes
June 2, 2025
Starting June 2, our Guest Services desk will be moving to a new schedule. It will now be open Friday, Saturday, and Sunday each week.
This change allows us to focus our support during the busiest days in the centre, so we can continue providing you with the best service when it’s needed most. From Monday – Thursday, our Security team will be your first point of contact for any assistance, and we encourage you to visit our website for information, which is currently being upgraded to better serve our Guests.
- Kiddie car rentals will only be available during Guest Services hours
- For wheelchair rentals, please contact Security for assistance
- For Lost & Found items, please contact Security
- For Gift Card inquiries,
- Check your balance: https://www.getmybalance.com/
- Other inquiries: email guestservices@thecityoflougheed.com
- Gift cards can be purchased during Guest Services hours (Friday – Sunday)
Contact The City of Lougheed Security Team below
Shopping Centre: 604.787.9239
Neighbourhood ONE: 604.307.6247
Thank you for your patience and understanding as we make this adjustment.