07: Service & Security

Guest Services

Every person at The City of Lougheed is committed to making your life easier and your experience more enjoyable. Our Guest Services team is dedicated to the details. Visit them on the lower level of the shopping centre to ask questions, check your coats and bags, purchase gift cards and more. We’re always around and happy to help.

Services and Amenities

Lost &
Found

Information
Centre

Wheelchair
Loans

Coat
Check

Portable
Chargers

Gift
Wrap

For Families

Kiddy Cab
Strollers

Emergency
Diapers

Family
Lounge

Bottle Warming
Station

Special Family
Parking

Indoor
Playground

The Security of a Masterplanned Community

Today, the priority we place on service and security in our shopping centre sets us apart. In the future, our dedication to creating a safe, secure and comfortable environment will extend across our 37-acres. The well-lit walkways and parkades will be monitored by trained security personnel 24 hours/day, seven days/week. Our staff, from the building concierge to landscapers will be committed to keeping the property immaculate and welcoming. And every shopper, resident and visitor of The City of Lougheed will be included in our promise of a friendly and secure community

A Secure Investment

This is a master planned, multi-phased vision that will come together over the short and long term future. As the developer and the long term asset manager, SHAPE is invested in making sure the project thrives. With backing by Canada’s largest public-sector pension fund and institutional fund manager, The City of Lougheed has been verified by its financial supporters as a long-term holding asset anticipated to earn steady, long term returns. This delivers an added form of security for homeowners, retail tenants and the entire community.

The City of Lougheed is evolving into a 37-acre city. These are the 8 elements that will make it complete.